Terms and Conditions 条款与条件

Terms and Conditions of use of the EUJet Express Website

The Terms and Conditions of use of the EUJet Express Website are as follows.

Please note that different terms and conditions may apply in certain countries.

The copyright in this publication is owned by EUJet Express Ltd.

2.Authorization to Reproduce
Any person may reproduce any portion of the material in these web pages subject to the following conditions:

  • The material may be used for information and non-commercial purposes only.
  • It may not be modified in any way.
  • No unauthorized copy is made of any EUJet Express trademark.
  • Any copy of any portion of the material must include the following copyright notice:
    Copyright © EUJet Express Ltd. All Rights Reserved.

3.EUJet Express Trademarks
‘EUJet Express’ are trademarks of EUJet Express Ltd or any other company of EUJet Express, registered in at least one jurisdiction. No license to use any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified or distributed in any way (except as an integral part of an authorized copy of material appearing in these web pages, as set forth in the previous section paragraph) without prior written permission.

4.Other Trademarks and Trade names
All other trademarks or trade names referred to in these materials are the property of their respective owners.

5.Your Comments
EUJet Express wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. EUJet Express will be free to use and act on any information you submit.

6.Use of interactive features on this site
For your convenience, EUJet Express may provide interactive features on this site, such as access to tracking and user comments. You are authorized to use these features solely for the purposes specified and for no other purposes.

7.Accuracy of this site
These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at EUJet Express ‘ discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. The Internet is maintained independently at multiple sites around the world and some of the information accessed through these web pages may originate outside of EUJet Express. EUJet Express excludes any obligation or responsibility for this content.

EUJet Express makes all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.

9.Disclaimer of Warranties
The services, the content and the information on this website are provided on an “as is” basis. EUJet Express , to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights and fitness for a particular purpose. EUJet Express , its affiliates and licensors make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the EUJet Express web site or systems. No information obtained via the EUJet Express systems or website shall create any warranty not expressly stated by EUJet Express in these terms and conditions.

Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this section may not apply to you. If you are dealing as a consumer, these provisions do not affect your statutory rights that cannot be waived, if any. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.

10.Limitation of Liability
To the extent permitted by law, in no event shall EUJet Express , its affiliates or licensors or any third parties mentioned at the EUJet Express website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the EUJet Express website and EUJet Express systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not EUJet Express is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall EUJet Express ‘ total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed EUR 100.00. To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

11.Products and Services
Unless otherwise agreed in writing, the transportation products and services mentioned in these web pages are subject to EUJet Express ‘ Terms and Conditions of carriage. Since these may vary depending on location of the country of origin of the shipment, please contact the nearest EUJet Express service center to obtain a copy of the local terms and conditions. Not all of EUJet Express ‘ products and services may be available in every country.

12.Disclosure of Information
All information provided to EUJet Express by visitors to these web pages is considered to be confidential and will not be disclosed by EUJet Express to any third party except as may be required for the provision of the services.

EUJet Express Terms and Conditions of Carriage

(“Terms and Conditions”)

When ordering EUJet Express’ services you, as “Shipper”, are agreeing, on your behalf and on behalf of the receiver of the Shipment (“Receiver”) and anyone else with an interest in the Shipment that these Terms and Conditions shall apply.

“Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means EUJet Express chooses, including air, road or any other carrier. A “waybill” shall include any Shipment identifier or document produced by EUJet Express or Shipper automated systems such as a label, barcode, waybill or consignment note as well as any electronic version thereof. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). “EUJet Express ” means any member of the EUJet Express Network.

1. Customs Clearance

EUJet Express may perform any of the following activities on Shipper’s or Receiver’s behalf in order to provide its services: (1) complete any documents, amend product or service codes, and pay any duties, taxes or penalties required under applicable laws and regulations (“Customs Duties”), (2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and (3) redirect the Shipment to Receiver’s customs broker or other address upon request by any person who EUJet Express believes in its reasonable opinion to be authorized.

2. Unacceptable Shipments

A Shipment is deemed unacceptable if:

  • no customs declaration is made when required by applicable customs regulations,
  • it contains counterfeit goods, animals, bullion, currency, gem stones; weapons, explosives and ammunition; human remains; illegal items, such as ivory and narcotics,
  • it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), ADR (European Road Transport Regulation on dangerous goods) or other relevant organization (“Dangerous Goods”),
  • its address is incorrect or not properly marked or its packaging is defective or inadequate to ensure safe transportation with ordinary care in handling,
  • it contains any other item which EUJet Express decides cannot be carried safely or legally.

3. Deliveries and Undeliverables

Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area.

EUJet Express may notify Receiver of an upcoming delivery or a missed delivery. Receiver may be offered alternative delivery options such as delivery on another day, no signature required, redirection or collection at a EUJet Express Service Point. Shipper may exclude some delivery options on request.

If the Shipment is deemed to be unacceptable as described in Section 2, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, or Receiver refuses delivery or to pay Customs Duties or other Shipment charges, EUJet Express shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against Customs Duties, Shipment charges and related administrative costs with the balance of the proceeds of a sale to be returned to Shipper.

EUJet Express shall have the right to destroy any Shipment which any law prevents EUJet Express from returning to Shipper as well as any Shipment of Dangerous Goods.

4. Inspection

EUJet Express has the right to open and inspect a Shipment without notice for safety, security, customs or other regulatory reasons.

5. Shipment Charges and Fees

EUJet Express Shipment charges are calculated according to the higher of actual or volumetric weight per piece and any piece may be re-weighed and re-measured by EUJet Express to confirm this calculation.

Shipper, or the Receiver when EUJet Express acts on Receiver’s behalf, shall pay or reimburse EUJet Express for all Shipment or other charges due, or Customs Duties owed for services provided by EUJet Express or incurred by EUJet Express on Shipper’s or Receiver’s behalf. Payment of Customs Duties may be requested prior to delivery.

If EUJet Express uses its credit with the Customs Authorities or advances any Customs Duties on behalf of a Receiver who does not have an account with EUJet Express , EUJet Express shall be entitled to assess a fee.

6. EUJet Express’ Liability

EUJet Express’ liability in respect of any one Shipment transported by air (including ancillary road transport or stops en route) is limited by the Montreal Convention or the Warsaw Convention as applicable, or in the absence of such Convention, to the lower of (i) the current market or declared value, or (ii) EUR 65 per parcel. Such limits shall also apply to all other forms of transportation.

If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Section 8 or make its own insurance arrangements.

EUJet Express’ liability is strictly limited to direct loss and damage to a Shipment only and to the per kilogram limits in this Section 6. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to EUJet Express’ attention.

EUJet Express will make every reasonable effort to deliver the Shipment according to EUJet Express’ regular delivery schedules, but these schedules are not binding and do not form part of the contract. EUJet Express is not liable for any damages or loss caused by delay.

7. Claims

All claims must be submitted in writing to EUJet Express within thirty (30) days from the date that EUJet Express accepted the Shipment, failing which EUJet Express shall have no liability whatsoever. Claims are limited to one claim per Shipment, settlement of which will be full and final settlement for all loss or damage in connection therewith.

8. Shipment Insurance

EUJet Express may be able to arrange insurance covering the value in respect of loss of or damage to the Shipment, provided that the Shipper so instructs EUJet Express in writing, including by completing the insurance section on the front of the waybill or by EUJet Express’ automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

9. Circumstances Beyond EUJet Express’ Control

EUJet Express is not liable for any loss or damage arising out of circumstances beyond EUJet Express’ control. These include but are not limited to electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings; any defect or characteristic related to the nature of the Shipment, even if known to EUJet Express; any act or omission by a person not employed or contracted by EUJet Express – e.g. Shipper, Receiver, third party, customs or other government official; “Force Majeure” – e.g. earthquake, cyclone, storm, flood, fog, war, plane crash, embargo, riot, civil commotion, or industrial action.

10. Shipper’s Warranties and Indemnities

Shipper shall indemnify and hold EUJet Express harmless for any loss or damage arising out of Shipper’s failure to comply with the following warranties and representations:

  • all information provided by Shipper or its representatives is complete and accurate;
  • the Shipment is acceptable for transport under Section 2 above;
  • the Shipment was prepared in secure premises by reliable persons and was protected against unauthorized interference during preparation, storage and any transportation to EUJet Express ;
  • Shipper has complied with all applicable customs, import, export, data protection laws, sanctions, embargos and other laws and regulations; and
  • Shipper has obtained all necessary consents in relation to personal data provided to EUJet Express including Receiver’s data as may be required for transport, customs clearance and delivery, such as e-mail address and mobile phone number.

11. Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

12. Governing Law

Any dispute arising under or in any way connected with these Terms and Conditions shall be subject, for the benefit of EUJet Express , to the non-exclusive jurisdiction of the courts of, and governed by the law of the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

13. Severability

The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.




以下为使用 EUJet Express 网站使用条款和条件;请注意,某些国家/地区可能会有不同的适用条款和条件。



  • 网站资料可供参考,且仅可用于非商业目的。
  • 不可以任何方式对其进行修改。
  • 未经授权不得拷贝任何 EUJet Express 商标。
  • 以任何形式拷贝网站资料的任何内容时,都必须包含以下版权声明:
    版权所有 © EUJet Express Ltd。保留所有权利。

3.EUJet Express 商标
‘EUJet Express ‘ 是 EUJet Express Ltd 或 EUJet Express 任何其他公司在至少一个司法辖区内登记的商标。我们不提供或暗示授权使用任何前述商标的许可。未经事先书面许可,不得以任何方式拷贝、下载、复制、使用、修改或传播这些商标(除非按以上章节所述,这些商标是授权拷贝这些网页所含内容时不可或缺的一部分)。


EUJet Express 希望您提供反馈,并对您提供的意见和建议深表感谢,但是我们无法逐一回复每一条评论。EUJet Express 可以自由使用您提交的任何信息并采取相应行动。

为方便您使用,EUJet Express 可能会在此网站提供交互功能,如使用查询功能、发表用户评论。您仅可将这些功能用于指定用途,不得用于任何其他目的。

本网站网页中可能包含疏忽性错误或排版错误。EUJet Express 将在发现这些错误时酌情予以更正。这些网页中的信息会定期更新,但两次更新之间如有信息变动,可能还会继续存在或出现不准确的情况。全球多个站点的互联网都是独立维护的,通过这些网页访问的部分信息可能源于 EUJet Express 之外的网站。EUJet Express 对此类内容不承担任何义务或责任。

EUJet Express 会尽一切合理的努力清除这些网页中的病毒,但无法确保一定能清除这些病毒,也不因这些病毒而承担任何责任。从这些网页下载信息之前,请采取一切适宜的预防措施。

本网站中的服务、内容和信息均按”“原状””提供。EUJet Express 在法律允许的最大范围内,不承担任何明示、暗示、法定或其他方面的责任,包括但不限于对适销性、不侵害第三方权利以及适用于特定目的的暗示保证。EUJet Express 、其附属公司和商标特许持有人对 EUJet Express 网站或系统上提供的或者通过 EUJet Express 网站或系统提供的服务、内容或信息的准确性、完整性、安全性或及时性不作任何陈述或保证。通过 EUJet Express 系统或网站获取的任何信息,均不会产生 EUJet Express 在这些条款和条件中未明文规定的任何保证。


在法律允许的范围内,对于因数据丢失而导致的任何附带性、间接、惩戒性、惩罚性和继起性损害赔偿、利润损失,或是因数据丢失而导致的损害赔偿,因使用或无法使用 EUJet Express 网站和 EUJet Express 系统、服务、内容或信息而导致的业务中断,无论是基于保证、合同、侵权、违法或任何其他法律理论,无论 EUJet Express 是否被告知存在这种损害赔偿的可能性,EUJet Express 、其附属公司、商标特许持有人或是 EUJet Express 网站上提及的任何第三方,在任何情况下均概不负责。在不限制前述规定的前提下,在适用法律允许的范围内,您同意 EUJet Express 对任何损害赔偿(直接或间接)或损失,无论是以诉讼或索赔还是以合同、侵权或其他形式承担的总赔偿额度,在任何情况下均不应超出 100.00 欧元。在法律允许的范围内,这些条款和条件中为您指定的救济具有排他性,仅限于这些条款和条件中明确规定的救济。

除非另有书面约定,否则这些网页中提及的运输产品和服务均须遵守 EUJet Express 的承运条款和条件。由于这些条款和条件可能会随快件发件地而异,请联系最近的 EUJet Express 服务中心,获取当地的条款和条件。并非所有 EUJet Express 的产品和服务都适用于每个国家/地区。

这些网页的访客向 EUJet Express 提供的信息被视作机密信息,除非因提供服务所需,否则 EUJet Express 不会向任何第三方披露这些信息。



当您(以下也称为“发件人”)委托我公司(以下简称“EUJet Express ”)从事快件运输服务时,您即代表您自身或快件的收件人(“收件人”)或与运单中所称的快件具有利益关系的任何其他方同意适用本条款与条件。

本条款与条件所称快件,是指一份运单下所有的文件或包裹,EUJet Express 将自行选择空运、陆运或任何其他方式进行该快件的运输。一份运单应包括EUJet Express 或发件人电子商务工具所出具的任何货物标识或文件,例如标签、条形码、运单或交货单,及其电子数据形式。每一快件运输都将适用本条款与条件中关于责任限制的规定。如发件人要求更大程度的保护,可另行投保(有关细节请参看下文)。EUJet Express 是指EUJet Express 速递网络的任一成员。

1. 清关

EUJet Express 为提供服务可以代表发件人或收件人从事以下事项:(1)填写各类文件,更正产品或服务项目的编码,并按照有关法律法规的要求缴纳关税、税金或罚款(“关税”);(2)作为发件人的货运代理人办理关税及出口管制的有关手续,并在且仅在于指定报关行完成货物清关入关的手续时作为收件人;(3)应他人要求将承运的货物转交给收件人的报关代理,或运到其它地点,只要EUJet Express 有合理理由判断该他人已获得必要授权。



  • 未能按照有关海关规定办理报关手续;
  • 仿冒品、动物、现钞、宝石;武器、爆炸品、弹药;人体;非法物品,例如象牙制品和麻醉药品;
  • 属于国际航空运输协会(IATA)、国际民用航空组织(ICAO)、关于危险货物公路运输的欧洲协定(ADR)或其他有关组织所规定的有害物品、危险物品,以及属于禁运或限运的物品(“危险物品”);
  • 地址不正确、或表示不恰当,或包装有缺陷或不充足、不能保证在一般注意程度下的安全运输;
  • EUJet Express 认为不能安全、合法运输的其他任何物品。



当快件即将派送或未能成功派送时,EUJet Express 可以通知收件人、并向收件人提供以下可供选择的派送方式,如指定其他日期派送,不需要签名的派送,改址或在EUJet Express 服务点自提。发件人有权要求排除上述派送方式。

有以下情形之一的,EUJet Express 将以合理的努力将快件退还发件人,因此额外发生的费用由发件人支付:

  • 该快件被认为是本条款与条件第2条不能承运的快件;
  • 海关认为发件人低报了货物的价值;
  • 无法合理确定或找到收件人;
  • 收件人拒绝接收快件或支付关税或快递费。


若法律禁止EUJet Express 将快件退还发件人或快件属于危险物品,则EUJet Express 有权销毁快件。


出于安全或海关或其他监管机关的要求,EUJet Express 有权在未通知的情况下对快件进行开封查验。


EUJet Express 的运费将按照每件货物实际重量计算标准和体积重量计算标准两者中较高的计算,EUJet Express 可以对任何一件货物重新称重和测量以确认其计算数据。

发件人或收件人(当EUJet Express 代表收件人时)应向EUJet Express 支付或返还快递服务中由EUJet Express 自身收取或代表发件人、收件人所发生的所有快递费、其他费用、关税等税费。在快件派送前,EUJet Express 有权要求支付关税。

若EUJet Express 代表未在EUJet Express 开设账号的收件人垫付了关税,EUJet Express 有权收取相应的服务费。

6.EUJet Express 的责任

无论《蒙特利尔公约》或《华沙公约》是否适用,EUJet Express 对任何一票通过空运方式运输(包括快件运输中的陆路运输或中途停靠)的快件的责任应按以下金额低者为限:

  • 当前市场价值或申报价值;
  • 每包裹人民币500元。

EUJet Express 在任何一票仅在中国境内运输的快件运输中所承担的全部责任都不超过20元人民币/公斤。


对每票快件造成的损害,EUJet Express 所承担的责任仅限于直接的损失,且不超过本条所规定的每公斤的限额。EUJet Express 不承担任何其它损失或损害(包括但不限于利润、收入、利息及未来业务的损失),无论这些其它损失和损害是特殊的或是间接的,无论EUJet Express 是否知晓存在这些损失或损害的风险。

EUJet Express 将按照其正常运送标准尽合理努力派送快件,但这些标准并不具有约束力,也不构成协议的组成部分。EUJet Express 不对运输延误而导致的任何损失或损害承担责任。


任何索赔必须在EUJet Express 接受快件后的30天内以书面方式向EUJet Express 提出,否则EUJet Express 将不再承担任何责任。每票快件只能提出一次索赔,且这种赔偿将作为对有关损失及损害的全部和最终的解决方案。


如发件人在运单的正面填好保险项或通过EUJet Express 的电子商务工具提出代为投保的要求,并支付所需保险费后,EUJet Express 可以为发件人按照货物的价值就快件的丢失或快件自身的毁损投保。货物保险不包括间接损失或损害,也不包括因运输延误而导致的损失或损害。


对于超出EUJet Express 控制范围的原¬因而导致的损失或损害,EUJet Express 不承担责任。这些原¬因包括但不限于:对于电子音像图片、数据或纪录的电磁性损坏或删除;快件固有的缺陷或特性(无论EUJet Express 是否知晓);非EUJet Express 雇员或与EUJet Express 没有合同关系的人员的作为或不作为,如发件人、收货人、第三人、海关或其他政府部门;不可抗力,如地震、龙卷风、风暴、洪水、大雾、战争、空难、禁运、暴乱、民间骚乱或劳资事件。


如发件人违反以下保证和陈述,发件人应赔偿因此而给EUJet Express 造成的损失和损害:

  • 发件人或其代理人提供的所有信息都是完整和准确的;
  • 根据本条款与条件第2条,货物是可承运的;
  • 货物系由可信赖的人员在安全的前提下准备,并确保货物在准备、仓储或运输过程中EUJet Express 免受他人不当干扰;
  • 发件人符合有关海关、进出口、数据保护法、制裁、禁运的规定,以及其他法律法规的规定;
  • 为了快件运输、清关和派送,就发件人向EUJet Express 提供的个人信息,包括收件人信息,例如电子邮件地址和移动电话号码,发件人已经获得所有必要的同意。




考虑到EUJet Express 的利益,除与所适用法律冲突,与本条款与条件有关的一切争议将受到快件原发件地国法院的非排他管辖,并适用原发件地国法律,发件人不可撤销地接受该管辖。