Privacy Notice 隐私声明

What is Personal Data?

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This includes information such as your real name, address, telephone number and date of birth. Information which cannot be linked to your real identity – such as favorite websites or number of users of a site – is not considered personal data.

What Are the Purposes of and the Legal Basis for the Processing of Personal Data? / What Are the Controller’s or Third Party’s Legitimate Interests?

Visiting our Website

EUJet Express is committed to preserving the privacy of users of our websites. When you visit our web pages, our web servers always temporarily save for connection and set up and security purposes the connection data of the computer connecting to our site, a list of the web pages that you visit within our site, the date and duration of your visit, the IP address of your device, the identification data of the type of browser and operation system used as well as the website through which you linked to our site. Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this data voluntarily, e.g. while completing an online contact form, as part of a registration, survey, competition, fulfillment of contract or an information request.

The legal basis for the processing of the aforementioned data categories is Art. 6 (1) (a) of the European General Data Protection Regulation (GDPR). Due to the said purposes, in particular to guarantee security and a smooth connection setup, we have a legitimate interest to process this data.

The web tracking data will be stored for a period of 36 months and then automatically deleted. Furthermore we are using cookies.

As far as you have enabled geo localization functions in your browser, respectively in your operating system we will use this data to offer you location-based services (e.g. location of the nearest branch, packing station etc.). We will not use this data for any other purpose. If you disable this function your data will be deleted in due time.

Performance of a Contract

For contractual reasons, we also need personal data to provide our services and comply with the obligations arising from contractual agreements concluded with you. This data is used e.g. for performing a (shipment) contract, managing customer data, handling payments and, as the case may be, assessing creditworthiness. Certain shipment data will also be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

The legal basis is usually Art. 6 (1) b) GDPR since the processing is for the performance of a contract to which you are a party.

Further information on data protection in specific services and products is available at the relevant Customer Portal.

Online Presence and Website Optimization

We use tracking software to determine how many users visit our website and how often. We do not use this software to collect individual personal data or individual IP addresses. The data are used solely in anonymous and summarized form for statistical purposes and for developing the website.

Use of Cookies

“Cookies” are small files that enable us to store information related to your device and you, the user, specifically, while you visit one of our websites. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you.

On the basis of Art. 6 (1) f) GDPR, we are using “session cookies” in order to optimize our website and to guarantee and convenient and undisturbed user experience. These cookies are stored exclusively for the duration of your visit to our internet pages. They are automatically deleted when you close your browser.

In addition, we use “persistent cookies” for retaining information about visitors who repeatedly access one of our internet pages. The purpose of using cookies is to be able to offer you optimal user guidance as well as to “recognize” you and thus be able to present (as much as possible) diversified internet pages and new contents during repeated use.

Generally, we do not create an individual profile of your online activities. The content of a persistent cookie is limited to an identification number. Name, email address, IP address, etc., are not saved on the majority of our sites.

How to Manage Cookies / Right to Object and to Opt-out

Using our products and services without cookies is also possible. In your browser, you can deactivate the saving of cookies, limit them to particular websites, or set the browser to notify you when a cookie is sent. You can also delete cookies from your PC hard drive at any time (file: “cookies”). Please note that in this case you will have to expect a limited page presentation and limited user guidance.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit: All about cookies (

For further EU-specific advice on cookies and the various opt out options available to you, you can also visit the following website: Your online choices  (

Will My Data Be Passed on

EUJet Express does not share, sell, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law, unless required for the purpose of the contract or unless you have given explicit consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors when you order products. Further information on data protection in specific services and products is available at the relevant Customer Portal.

External service providers that process data on our behalf are contractually obliged to maintain strict confidentiality as per Art. 28 GDPR. EUJet Express retains responsibility for safeguarding your information in such circumstances. The service providers follow the instructions of EUJet Express , and this is guaranteed by technical and organizational measures, as well as by means of checks and controls.

What Are My Data Subject’s Rights?

Apart from the right to obtain you have the following rights:

  1. You can request information as to what personal data is stored
  2. You can request that we correct, delete or block your personal data provided these actions are permitted by law and in compliance with existing contractual conditions.
  3. You can request to receive personal data you have provided in a structured, commonly used and machine-readable format.
  4. You may lodge a complaint with the supervisory authority. To find your competent data protection authority, please click here.
  5. Right to object

The right to object applies for all processing of personal data which is based on Art. 6 (1) f) GDPR.

To exercise your right, simply get in touch with us by using the contact details mentioned under “Contact”.

How About Data Security

EUJet Express takes all of the necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the EUJet Express servers if your browser supports SSL. Should you wish to contact EUJet Express by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore recommend you send us confidential information only by post.

Who is Responsible?

This Privacy Notice applies for the data processing carried out by:

EUJet Express Data Protection Officer

Am Hasselt 7

55768 Hoppstaedten-Weierbach

If you have queries with regard to the processing of your personal data, please contact the Data Protection Officer.

Changes to Privacy Notice

EUJet Express reserves the right to change its Privacy Notice at any time with or without prior notice. Please check back frequently to be informed of any changes. By using EUJet Express ‘s websites you agree to this Privacy Notice.

This statement was last updated on 25 August 2019.





处理用户个人数据的目的和法律依据是什么? 管理员/第三方合法利益包含哪些内容?


EUJet Express 致力于保护我们网站用户的隐私。您浏览我们的网页时,出于安全目的,我们的网络服务器每次都会暂时保存以下数据:连接到我们网站的电脑数据、您在我们网站内浏览的网页清单、您的浏览日期和时长、您使用的浏览器和操作系统识别数据、您通过哪个网站链接到我们网站。除非您主动提供(例如因注册、调研、竞争、合同履行或其他需要提交信息的情况而填写在线联系表格),否则我们不会收集您的姓名、地址、电话号码或电子邮件地址等其他个人信息。

处理上述类别数据的法律依据为欧洲通用数据保护条例(GDPR)第六条第一款第一项 鉴于以上目的,尤其是为了保护用户数据、及时与客户联系,EUJet Express 具有处理这些数据的合法权益

网络追踪数据在保存 36个月后将自动删除 此外,我们的网站使用cookies服务。

只要您分别在浏览器和操作系统中打开定位功能,我们的网站将利用定位数据为您推荐服务(比如:距您最近的门店和网点的位置) 以上数据不会用于其他目的 如果您关闭这项功能,您的数据将在一段时间内清除。


鉴于合同的签订,我们需要您的个人数据来为您提供服务,确保履行合同规定的义务。这些数据用于履行(运输)合同,管理用户信息,处理支付流程,还可能用于评估用户信用。根据中转国家/地区或目的地国家/地区的法律规定,EUJet Express 会将部分货运数据提供给该国/地区当局,以便进行海关和税务清关或安全检查。提供的信息通常包括:发货人姓名和地址、收货人姓名和地址、物品描述以及件数、重量和价值。

GDPR第六条第一款第二项可为此提供法律依据,EUJet Express 对您个人信息进行的处理是为了履行与您签订的合同



我们使用跟踪软件确定我们网站的访问量以及访问频率。我们不使用该软件收集个人信息或个人 IP 地址。这些数据仅用于以匿名和汇总的方式统计数据和开发网站。

Cookie 的使用

“Cookie” 是小文件,在您访问我们的网站时,Cookie 让我们能够存储与您的 PC 以及您(用户)相关的信息。Cookie 可以帮助我们确定我们的网页访问频率以及用户数量。Cookie 帮助我们配置我们的网站选项,最大程度为您提高便利性和效率。

根据GDPR第六条第一款第六项,我们使用”会话Cookie”来优化网站,确保用户体验不受干扰 一方面,我们使用所谓的会话 Cookie,专门用来存储记录您在我们某一网页上停留的时间。如果你关闭了浏览器,它们会被自动删除。

另一方面,我们使用”持久Cookie” 来保留那些经常访问我们某一网页的访客的信息。使用 Cookie 的目的是为您提供最佳用户指导以及”识别”您,从而能够在您再次使用时(尽可能地)提供多样化的网页和新内容。

一般来说,我们不会创建您的在线活动个人档案。持久 Cookie 的内容限于一个标识号。我们大部分的网站都不会保存用户的姓名、电子邮件地址、IP 地址等信息。

如何管理Cookie / 拒绝和停止使用Cookie

使用我们的产品和服务时,您也可以拒绝 Cookie。在您的浏览器中,您可以停用 Cookie 保存、仅在部分网站使用 Cookie,或将浏览器设置为有 Cookie 发来时会提醒您。您也可以随时从电脑硬盘中删除 Cookie(文件:”Cookie”)。请注意,删除 Cookie 可能会使页面展示和用户指引受限。

大部分网络浏览器允许通过浏览器设置在一定程度上控制大多数 Cookie。要了解更多关于 Cookie 的信息,包括查看哪些 Cookie 被放置在您的电脑上以及如何管理和删除它们,请浏览: 有关Cookie (

要进一步了解针对欧盟的 Cookie 使用建议以及您可以选择的多种停用选项,您也可以浏览以下网站:您可选择的上网设置 (


除非法律要求、为实现合同目的或您明确表示同意,否则 EUJet Express 不会将您的个人数据分享、出售、传输或以其他方式传播给第三方,未来也不会这样做。例如,当您订购产品时,可能需要将您的地址和订单数据传递给我们的承包商。了解与具体服务和产品相关的数据保护信息,请访问相关的客户门户网站。

代表我们处理数据的外部服务供应商仍然需要遵守合同义务,按照GDPR第28条的要求保证高度保密性。在这种情况下,EUJet Express 仍然负有保护客户个人信息的责任。我们在技术上和组织上都有相应的监督措施,确保服务供应商遵从EUJet Express 的要求。



  1. 您有权要求了解哪些个人信息会被存储
  2. 只要符合法律规定和合同条款,您有权要求我们修改,删除,或封锁您的个人信息
  3. 您有权要求获得您的个人信息,并且以结构清晰、经常使用、机器可读的形式呈现
  4. 您可以向监管部门投诉。 查找您的数据保护主管机构,请单击此处。
  5. 拒绝的权利




EUJet Express 采取所有必要的技术和组织安全措施,保护您的个人数据,以免数据丢失或被滥用。例如,您的数据保存在公众无法访问的安全操作环境中。在某些情况下,您的个人数据在传输过程中通过安全套接层技术 (SSL) 加密。这意味着,如果您的浏览器支持 SSL,那么您的计算机和 EUJet Express 服务器之间的通信将使用这种广受认可的加密程序。如果您希望通过电子邮件联系 EUJet Express ,我们想指出,您所发信息的机密性是无法保证的。电子邮件的内容可能会被第三方读取。因此,我们建议您仅通过邮政向我们寄送机密信息。



EUJet Express 数据保护官

Am Hasselt 7

55768 Hoppstaedten-Weierbach

如果您对您的个人数据处理有任何疑问,请联系 EUJet Express 数据保护官。


EUJet Express 保留不必事先通知、随时更改其数据保护声明的权利。请经常登录网站了解任何更改之处。使用 EUJet Express 网站即表示您同意本隐私政策。

该声明最近一次更新于 2019年8月25日。